Having an established relationship with an aircraft maintenance company is a lot like having a relationship with a dentist for yourself, a veterinarian for your dog, or an accountant for your taxes. When you have an emergency, you don’t want to be scouring the internet, desperately searching for someone—anyone—who can help you.
It’s much better to shop around and choose the right fit in advance. That way, you know you’ll be getting the best service and the best customer experience in any situation from scheduled inspections to corrective maintenance.
How do you choose an aircraft maintenance company? By asking the right questions. Here are our top five things to consider when evaluating aircraft maintenance companies.
1.) The Right Kind of Experience
Experience is important, but you need more than just “We’ve been in business for x number of years.” The right maintenance provider for you will have extensive experience with your make and model aircraft. There’s a difference between knowing what a wing should look like on the inside and knowing what a Piper wing should look like on the inside when it’s been properly maintained. You’ll want an aircraft maintenance provider who has worked on your type of aircraft and who understands its unique differences. There are certain things that simply can’t be taught in school, so nothing beats hands-on experience.
2.) Meticulous, Clear Records
When you need to access your aircraft’s history, every detail matters. A good maintenance company will make meticulous, easy-to-understand records of every inspection, every repair, and every modification. And, as the industry moves toward digital logging, a reliable system that keeps your records organized and accurate is essential.
3.) Available to Help, No Matter Where You Are
The aviation world doesn’t stay in one place. Aircraft maintenance companies should understand that. Find a service provider who can advise you remotely if necessary, giving you the best possible advice to sustain your aircraft until it can be seen in person.
4.) A Reliable System to Secure Your Reservation
When your aircraft maintenance company has a reliable reservation system, you can plan further into the future and help mitigate unwanted delays. And while a reservation system doesn’t address unavoidable delays caused by labor shortages or hard-to-find parts, it does help with things like priority scheduling and resource planning.
5.) Professional Partnerships
In aircraft maintenance, who you know matters. The best aircraft maintenance companies have established relationships across the industry. When you need a particular part, a distinct performance enhancement, or a specialized service, your maintenance provider should be able to leverage their relationships and coordinate with partners to secure the best possible service and value on your behalf.
Double M Aviation Checks All the Boxes
At Double M Aviation, we have all of these considerations covered and more. Our expert technicians are skilled in maintaining a wide range of aircraft with precision and efficiency. From the moment you contact us, we provide outstanding service and personalized attention, and we use all of our assets and relationships to get you back in the air as quickly as possible.
Don’t forget! Established Double M Aviation customers get priority scheduling, faster turnaround times, on-the-road support, and the peace of mind that comes from being a part of the Double M family. To start enjoying your customer benefits today, fill out our reservation form or call us at 863-940-3450.